TwinGPby TrioAI Solutions LLP

Terms of Service

Last updated: April 7, 2026  |  Effective date: April 7, 2026

These Terms of Service (“Terms”) govern your use of the TwinGP Windows application, Android application, website, and related services (the “Service”) provided by TwinGP / TrioAI Solutions LLP (“we”, “our”, or “us”). By downloading, installing, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Acceptance and eligibility

By using the Service, you confirm that you are at least 13 years of age (or the minimum age required in your country to use the Service) and have the legal capacity to enter into these Terms. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Account and registration

You may need to create an account to use certain features. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate your account if you breach these Terms or as required by law or our policies.

Admin approval and app access. After signup, end users access TwinGP through the Windows and Android applications. Tools and features unlock after an administrator approves the account. TwinGP does not provide an end-user admin dashboard; account approval and related administrative actions are performed by TrioAI Solutions LLP or authorized administrators outside the end-user app experience.

3. Use of the Service

License. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal or permitted internal business use in accordance with these Terms.

Features. The Service may include conversational AI, learning and productivity tools, reminders, and multimodal interaction (such as text, voice, images, and related inputs). Availability of features may vary by device, version, or region.

Restrictions. You agree not to: use the Service for any illegal purpose; transmit harmful, abusive, harassing, defamatory, or otherwise objectionable content; attempt unauthorized access to the Service, our systems, or other users’ accounts; reverse engineer or decompile the Service (except as permitted by law); distribute malware, spam, or infringing content; resell or commercially exploit the Service except as we explicitly allow; or use automated tools (such as bots or scrapers) without our permission. We may set usage limits, modify features, or discontinue parts of the Service where practicable.

4. User content and intellectual property

Your content. You retain ownership of content you submit (such as messages, prompts, files, or voice input). By using the Service, you grant us a license to use, process, store, and transmit your content only as needed to provide, secure, and improve the Service.

Our content. The Service, including its design, text, graphics, logos, and software, is owned by us or our licensors. You may not copy, modify, or create derivative works from our content without our written permission.

AI-generated content. Responses and outputs generated by the Service are provided for your use. We do not guarantee accuracy, completeness, or suitability for any particular purpose. Do not rely on AI outputs as professional advice (including medical, legal, or financial advice). Verify important information independently.

Sensitive information. Do not submit highly sensitive personal information in prompts or uploads (such as government IDs, passwords, bank details, or precise health records) unless a feature clearly requires it and you choose to provide it.

5. Third-party services

To operate the Service, we may use third-party infrastructure and service providers (for example, authentication, hosting, analytics, and AI-related processing). Your inputs may be transmitted through our systems to such providers to deliver requested features. We do not name specific providers in these Terms; where required, additional information may be described in our Privacy Policy. We are not responsible for third-party services outside our reasonable control.

6. Acceptable use and safety

You may not use the Service to generate or share illegal, harmful, abusive, infringing, or rights-violating content. We may implement safety and moderation measures designed to reduce misuse and harmful outputs. Despite these measures, AI outputs may still be incorrect or inappropriate. We may suspend or terminate access for violations.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect information. By using the Service, you consent to those practices.

8. Subscriptions and payments

Some features, plans, or add-ons may be offered for a fee in the future. If paid features are introduced, additional terms (such as pricing, billing cycle, renewals, refunds, and cancellation) will be presented at purchase. Until then, paid features described as “coming soon” are not active purchase obligations under these Terms.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted, error-free, or fully secure operation. We are not responsible for device, network, or third-party service failures.

10. Limitation of liability

To the maximum extent permitted by law, TwinGP and its affiliates, officers, directors, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages (including loss of data, profits, or goodwill) arising from your use of the Service or these Terms. Our total liability for claims related to the Service or these Terms is limited to the amount you paid us in the twelve (12) months before the claim, or one hundred (100) US dollars, whichever is greater. Some jurisdictions do not allow certain limitations; in those cases, limitations apply to the fullest extent permitted by law.

11. Indemnification

You agree to indemnify and hold harmless TwinGP and its affiliates, officers, directors, employees, and agents from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms or applicable law, your violation of third-party rights, or content you submit.

12. Termination

You may stop using the Service at any time and may request account deletion through the Service or by contacting us. We may suspend or terminate your access if you breach these Terms or where necessary for security, legal, or operational reasons. Provisions that by nature should survive (such as disclaimers, liability limits, indemnity, and governing law) remain in effect after termination.

13. Children

The Service is not directed to children under 13 (or under the minimum age required in your country). We do not knowingly allow use by children below applicable age limits.

14. Changes to the Service and Terms

We may update the Service or these Terms from time to time. We will post updated Terms and revise the “Last updated” date. Where required, we may provide additional notice. Continued use after changes become effective constitutes acceptance.

15. Governing law and disputes

These Terms are governed by applicable laws in the jurisdiction where TwinGP operates, without regard to conflict-of-law principles, except where mandatory local consumer protections apply. If you are a consumer in a region with mandatory rights, those rights remain available to you.

16. General

These Terms, together with the Privacy Policy and any feature-specific terms shown in the Service, form the entire agreement between you and TwinGP regarding the Service. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign our rights and obligations as permitted by law.

17. Contact

For questions about these Terms:

By using TwinGP, you agree to these Terms of Service and our Privacy Policy.